Official Odoo Partner · Certified Experts
Stop Fighting Your Odoo. Start Using It.
Bugs, slow performance, misconfigured modules — we fix it all. Unlock the full power of the Odoo you already paid for with expert maintenance and support plans from an Official Odoo Partner.
Free 10-Point Odoo Health Check · No commitment required
01 — THE PROBLEM
Sound Familiar?
You invested in Odoo to streamline your business. But instead, you're dealing with:
"My Odoo Is Painfully Slow"
Pages take forever to load. Reports time out. Your team wastes hours waiting instead of working. Poor server configuration and unoptimized queries are silently killing your productivity.
"My Apps Don't Talk to Each Other"
Sales doesn't sync with Inventory. Accounting is disconnected from Purchases. You're entering data twice and drowning in workarounds because modules were never properly configured.
"Our Staff Isn't Trained"
Your team uses 10% of Odoo's features because nobody showed them the rest. They've built manual processes around a system designed to automate everything.
"Our Custom Modules Are Broken"
A freelancer built custom modules that broke after an update. Now you're stuck with code nobody understands and errors nobody can fix.
02 — OUR EDGE
Why an Official Odoo Partner?
Hiring a random freelancer for your ERP is like hiring a plumber to do heart surgery. Here's why partnering with a certified Odoo expert changes everything.
Deep Functional Knowledge
We don't just write code — we understand how Odoo modules are designed to work together. Every fix considers the full business process, not just the symptom.
Official Odoo Methodology
We follow Odoo's own implementation and debugging standards. No hacky patches, no duct-tape fixes. Clean, upgrade-safe solutions that won't break in the next version.
Reliability & Accountability
As an Official Partner, we're held to Odoo's quality standards. You get SLA-backed support, not ghosted messages. Your business continuity is our reputation.
Access to Odoo Resources
We have direct access to Odoo's source code, internal documentation, and partner-only support channels. When the issue is deep, we go deeper.
03 — SUPPORT PLANS
Odoo Support Plans That Scale With You
Whether you're a small shop or a multi-company enterprise, we have a maintenance plan that fits. All plans include our 10-Point Odoo Health Check on signup.
All plans backed by an Official Odoo PartnerStability
For small businesses that need their Odoo to just work — no surprises, no downtime.
Up to 10 Technical Credits/month
- Official Partner Health Audit — an initial deep-dive into your database to identify and resolve "ghost" errors before they cause downtime
- Proactive Bug-Fixing — we don't just wait for you to report a problem; we monitor logs to catch and patch errors before your team notices
- Priority Security Patching — immediate deployment of Odoo security alerts to protect your sensitive business data
- Functional "Quick-Syncs" — access to an expert for those "How do I do this in Odoo?" questions that keep your team from getting stuck
- Guaranteed Business-Day SLA — no more waiting days for a response; get a confirmed expert on your ticket within 8 business hours
Performance
For growing companies where Odoo is the backbone of operations. Dedicated expertise, faster response.
Up to 25 Technical Credits/month
- Dedicated Odoo Functional Architect — a consistent point of contact who actually understands your specific business workflows and industry
- Technical Debt Reduction — we refactor messy code from previous developers to increase system speed and ensure future upgrade compatibility
- Workflow Automation Audit — monthly reviews to identify manual tasks that can be automated using standard Odoo features or Studio
- Rapid Response (< 2h SLA) — immediate technical intervention for critical issues that stop your production or sales
- Multi-Channel Support — direct access via private Slack/Teams channel, Zoom, and Phone for real-time problem-solving
Scale
For high-volume users with complex integrations, multi-company setups, or mission-critical uptime needs.
Unlimited Technical Credits
- 24/7 Mission-Critical Support — around-the-clock coverage for server crashes or "showstopper" bugs, regardless of your time zone
- Version Upgrade Roadmap — a managed path to the latest Odoo version (e.g., migrating to V18) with full data integrity testing
- Strategic Architecture Reviews — quarterly sessions to align your Odoo roadmap with your 12-month business goals
- Custom Integration Maintenance — expert upkeep of your API connections (Shopify, Amazon, Shipping Carriers) to ensure no data loss
- Dedicated Technical Account Manager (TAM) — a senior consultant who participates in your internal Ops meetings to provide Odoo-centric strategy
One-time onboarding fee of $750–$1,500 includes full system audit, monitoring setup, and codebase review.
Compare Plans at a Glance
Shift your focus from cost per hour to business value. Reliability and speed drive ROI.
| Feature | Stability | Performance | Scale |
|---|---|---|---|
| Best For | Small setups / Stability | Growing SMEs / Scaling | High-Volume / Multi-Org |
| Monthly Investment | $899 / mo | $2,499 / mo | $5,000+ / mo |
| Technical Credits | 10 Technical Credits | 25 Technical Credits | Unlimited Credits |
| Response Time (SLA) | < 8 Business Hours | < 2 Hours (Priority) | < 30 Min (Critical) |
| Support Channels | Email & Ticket | Slack, Zoom & Phone | 24/7 Direct Access |
| Dedicated Expert | Shared Team | Dedicated Architect | Technical Account Mgr |
| Proactive Audits | Quarterly Health Check | Monthly Optimization | Weekly Performance Ops |
| Security & Patches | Included | Included | Included |
| Custom Module Debug | Basic | Full Refactoring | Legacy Code Takeover |
| Version Upgrades | Advisory Only | Strategic Roadmap | Full Managed Migration |
| Get Started | Go Performance | Contact Sales |
04 — WHY CHOOSE US
Built for Odoo. Backed by Odoo.
We're not generalists. Every member of our team eats, sleeps, and breathes Odoo ERP.
Official Partner Status
Certified by Odoo SA. Held to the highest standards of delivery, support, and customer satisfaction.
24/7 Monitoring
Proactive server monitoring, automated alerts, and instant incident response — before your users notice.
Custom Module Debugging
We untangle and fix custom modules — even those built by other developers. No codebase is too messy for us.
Version Upgrades
Seamless upgrades from any Odoo version. We handle data migration, module compatibility, and post-upgrade QA.
Performance Optimization
We tune your server config, optimize ORM queries, and eliminate bottlenecks to make your Odoo fly.
Staff Training
Hands-on training sessions tailored to your team's roles. Turn Odoo confusion into Odoo confidence.
05 — TRUST & AUTHORITY
Certified. Verified. Trusted.
We're proud to carry the Official Odoo Partner badge — a mark of excellence awarded only to companies that meet Odoo's rigorous standards.
They took over our Odoo support from a freelancer and the difference was night and day. Response times went from days to hours, and our system finally works the way it should.
We were about to abandon Odoo entirely. Their team did a full audit, fixed 30+ issues, and retrained our staff in a week. We can't imagine going back.
Their Scale plan has been a game-changer. 24/7 monitoring, instant response, and they proactively suggest improvements. It's like having an in-house Odoo team.
06 — FAQ
Frequently Asked Questions
Quick answers to the questions we hear most about our Odoo support plans and maintenance services.
Can you fix custom modules developed by someone else?
Absolutely. We routinely take over and debug custom modules built by freelancers or other agencies. We'll audit the code, identify issues, and either fix or rebuild the module to meet Odoo's standards — ensuring it's upgrade-safe and maintainable.
How fast is your response time?
It depends on your plan. Stability clients receive business-hours support with responses within 8 hours. Performance clients get priority SLA with responses under 2 hours. Scale clients receive critical SLA with responses within 30 minutes, 24/7.
Do you support Odoo.sh, On-Premise, and Cloud?
Yes, all three. Whether you're hosted on Odoo.sh, running on your own servers (on-premise), or using a cloud provider like AWS, GCP, or Azure — we have the expertise to support, optimize, and troubleshoot your Odoo ERP environment.
Can you help us upgrade to the latest Odoo version?
That's one of our specialties. We handle full version upgrades — from legacy versions (v8, v10, v12) all the way to the latest release. We use official Odoo upgrade scripts, thorough testing, and dedicated staging environments to ensure zero data loss.
What if we only need help occasionally, not a monthly plan?
We offer ad-hoc support for one-time issues. However, most clients find that a monthly plan is far more cost-effective — you get priority response, proactive monitoring, and a consultant who already knows your system. Start with a free health check to see what we recommend.
FREE ODOO HEALTH CHECK
Get Your Free 10-Point Odoo Health Check
Not sure where your Odoo problems are? Let us run a comprehensive diagnostic on your system — completely free. We'll identify bottlenecks, misconfigurations, and quick wins.
Still Losing Hours to Odoo Problems?
Book a free 15-minute diagnostic call. No sales pitch — just a senior Odoo consultant reviewing your specific challenges and giving you an honest action plan.
Book My Free Diagnostic CallFree · 15 minutes · No obligation